Quality Policy

As DDY GIDA, our quality policy, which we undertake to continuously improve with the support of all our employees, is as follows:

To aim to grow, to be the leading authority in our sector and to make a difference by conducting all our coffee production and sales activities with a focus on customer satisfaction, quality and sustainability, and increasing the satisfaction of customers and employees with a principle,

To prioritize human health and food safety by complying with laws and regulations,

To produce and store our healthy and high quality raw materials, carefully selected by our trained personnel, in conditions suitable for food safety,

To provide healthy and high quality products to our customers by producing products that meet the expectations of our customers in a hygienic

environment, to convey information about food safety throughout the food chain, to constantly review the effectiveness of the existing system and the performances of the defined processes, to provide the necessary resources for all kinds of improvement activities, and to provide occupational safety in all these activities. To adopt and aim at making risk analysis, preventing occupational accidents, implementing OHS management programs, auditing and continuous improvement,

Our products; To produce with high efficiency and at the most economical cost, in accordance with the Turkish Food Codex, Halal Guide, EU and, when requested, the local legal regulations of the countries where our products are used, and the halal food safety requests of the customers,

To prevent and manage food safety hazards that may be encountered in the processes from the preparation of our products to the consumption stage; To ensure effective and dynamic control of hazards,

Ensuring the continuity of improvement and development activities in all units of our organization, minimizing the risks arising from the dangers that are contrary to and disrupting food safety,

To increase the competencies of our employees by providing integrated management systems trainings to our employees, to ensure their active participation in improvement

To prevent and manage food safety hazards that may be encountered from our suppliers to our consumers; To ensure the control and continuity of applications,

To ensure that every personnel we employ in our organization has a complete command of the work done; To keep our sensitivity to the environment, quality and health concepts at the forefront,

To increase the knowledge and welfare level of our employees, as well as the guest knowledge and perception,

To comply with the integrated management system and legal requirements, to ensure that the system and conditions are implemented, made effective and continuously improved,

Going beyond meeting the ever-increasing and changing customer demands by closely following the technological developments and legal regulations with our expert staff,

To minimize the risks by following the OHS rules and instructions, to take the necessary precautions to prevent the occurrence of accidents,

To identify all kinds of risks that may cause work accidents and occupational diseases in our workplaces and to take precautions in line with these risks, to ensure the health, safety and social welfare of all employees and visitors, to minimize any material and moral losses that may occur in the future for themselves and their families,

To see team spirit and teamwork understanding as one of the basic elements of our company culture.

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